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Privacy Notice

This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is TDC (THERMAL DISTRIBUTION AND CONTROL) LIMITED.

We collect the personal data you provide us when you fill in the blanks in the website forms.

We also collect personal data from you when you fill in a contact form, from our cookies (see our Cookie Policy), when you call us, when you create an account, when you enter our surveys or competitions, when you email us for any reason, when you contact us via social media, when you speak with us face to face, or when you fill out paper-based forms and documents.

We also use it to register you and manage your account.

To fulfil the request or other order we use your data to allocate you the brochure, information, materials, any goods, manage and track your request or order, update you on progress, generate delivery notes and invoices, process payments and administration generally.

It is in our legitimate interests to use and share your personal data manage our business, to do our accounts, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.

The following is a list of the outside parties we use and share your data with:

·      Instagram - https://privacycenter.instagram.com/policy

·      Facebook - https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

·      LinkedIn - https://www.linkedin.com/legal/privacy-policy

·      Twitter - https://twitter.com/en/privacy

·      Whatsapp - https://www.whatsapp.com/legal/privacy-policy

·      Zoom - https://explore.zoom.us/en/privacy/

·      Microsoft 365 - https://privacy.microsoft.com/en-gb/privacystatement

·      Lawyer

·      Accountant

·      IT Provider

·      We may also pass your details to various suppliers and sub-contractors relevant to the completion of the contract

·      We may also pass your details to various couriers and delivery companies relevant to the completion of the contract

We use cookies. You can view our cookies policy, and set your cookies preferences by clicking on the pop up at the bottom of your screen.

We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), competition or other entries, and other sources.

We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.

We might use data for different purposes if similar or necessary to what it was initially collected for.

You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.

We have put in place appropriate security measures in relation to your data.

Please tick to show that you will permit us to market our products to you by telephone [ ] text/MMS [ ] post [ ]

You can contact us by email at info@tdc-net.uk or telephone 01244 455814 or post Unit 3, Europa Court, Dee View Rd Boulevard, Sealand Industrial Estate, Chester CH1 4NP.

We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 25^th September 2024.

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